Privacy Policy

1. Introduction

FranklyH2O ("we," "our," or "us") operates the website FranklyH2O.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or submit a request for a free water analysis report. By using our website, you consent to the practices described in this policy.

2. Information We Collect

We collect information you voluntarily provide when you complete our lead capture form, including:

• First and last name
• Email address
• Phone number
• ZIP code
• Water source type (city/municipal or private well)

We may also automatically collect certain technical information such as IP address, browser type, device type, and pages visited through cookies and similar tracking technologies.

3. How We Use Your Information

We use the information we collect to:

• Prepare and deliver your free personalized water analysis report
• Contact you by phone, email, or text regarding your water quality results and related solutions
• Send you educational content, promotions, and updates about water quality (you may opt out at any time)
• Improve our website and services
• Comply with applicable legal obligations

4. Sharing of Information

We do not sell your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and delivering our services (such as CRM platforms and email marketing providers), subject to confidentiality agreements. We may also disclose information if required by law or to protect our rights.

5. Telephone Consumer Protection Act (TCPA) Consent

By submitting your phone number, you expressly consent to receive calls and/or text messages from FranklyH2O and its representatives at the number provided, including calls made using an automatic telephone dialing system or pre-recorded messages. Consent is not a condition of purchase. Message and data rates may apply. You may opt out at any time by replying STOP to any text message or by contacting us directly.

6. Cookies

We use cookies and similar technologies to enhance your experience, analyze site traffic, and support our marketing efforts. You may disable cookies through your browser settings, though some features of the site may not function properly as a result.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your state of residence, you may have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at the information below. California residents may have additional rights under the California Consumer Privacy Act (CCPA).

9. Children's Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the website after any changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: